AI VOICE AGENTS
CARRIER INTELLIGENCE
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AI Voice Agents
Built for Logistics.

Automate calls, check calls, appointments, tracking, documents and more — so your team can focus on growth.
MEET OUR AI VOICE AGENTS

Save Time
Reduce Costs

24/7
Always Working

Built for Brokers, Shippers & Carriers

Everly, MDR's AI voice assistant
"Hi, I'm Everly! Your AI logistics assistant. I make the calls so you don't have to."
Everly AI Communication Layer More than AI.
Real logistics results.

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Meet the 10 MDR AI Voice Agents

A specialized AI team built to handle the full logistics workflow. Everly is the voice your customers and carriers hear.

Your 24/7
Logistics Ai Team

1

Operations Agent

Pickup & delivery check calls, ETA updates, exception alerts and proactive communication.

LIVE NOW →

2

Dispatch Agent

Sends dispatch packets, rate confirmations, carrier/driver updates and handoffs.

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3

Appointment Agent

Sets facilities, schedules pickup & delivery appointments, and handles reschedules.

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4

Document Management Agent

Chases PODs, BOLs, carrier invoices, lumper receipts, scale tickets and validates docs.
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5

Carrier Sourcing

Finds capacity, contacts carriers, negotiates rates and books approved carriers.

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6

Customer Service Agent

Handles shipment questions, provides status/ETA and escalates when needed.

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7

Compliance Agent

Verifies carrier qualifications, checks required information and flags compliance issues before use.
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8

Email Automation Agent

Reads and responds to operational emails and follow-up on outstanding items.

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9

Accounting Agent

Works with shipment costs, billing requirements and identifies missing information.

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10

Sales Agent

Prospect outreach, follow-up, qualification and opportunity management.

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LET AI HANDLE THE CALLS. YOU FOCUS ON GROWING.

Smarter operations. Happier customers. A more profitable business.
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Operations Agent

Your 24/7 shipment command center.

“I handle the check calls, keep everything moving, and alert you before problems happen.”

— Everly

The Operations Agent keeps your shipments on track with proactive communication and real-time updates. It makes pickup and delivery check calls, confirms ETAs, monitors delays and exceptions, updates shipment status, and escalates issues to your team when attention is needed.

Key Capabilities

  • Pickup & delivery check calls
  • Real-time ETA updates
  • Escalation to your team when needed
  • Exception alerts for late pickups, deliveries and delays
  • 24/7 automated monitoring
  • Driver and carrier confirmations
  • Shipment status updates in MDR/TMS
  • Proactive operational communication

LIVE NOW

Talk to Everly to learn how the Operations Agent can help your team.

TALK TO EVERLY ABOUT OPERATIONS
Dispatch Agent
Appointment Agent
Document Management Agent

Dispatch Agent

Automate carrier dispatch from confirmation to pickup.

“I handle the repetitive dispatch work so your team can focus on moving freight.”

— Everly

The Dispatch Agent helps automate the carrier dispatch process once a carrier is selected. It contacts the carrier to confirm acceptance, verifies dispatch and driver information, sends required shipment documents, and follows up on missing information before pickup.

Key Capabilities

  • Carrier acceptance confirmation
  • Automated carrier calls and follow-ups
  • Dispatch packet delivery
  • Rate confirmation follow-up
  • Driver name and phone verification
  • Tractor and trailer information collection
  • Pickup confirmation
  • Missing dispatch information follow-up

LIVE NOW

Talk to Everly to see how the Dispatch Agent can reduce manual dispatch work.

TALK TO EVERLY ABOUT DISPATCH
Operations Agent
Document Management Agent
Compliance Agent

Sales Agent

Keep prospecting and following up—even when your team is busy.

“I handle the repetitive outreach and follow-up so your sales team can focus on closing.”

— Everly

The Sales Agent helps automate repetitive prospecting and follow-up activities. It can contact prospects, gather qualification information, follow up on opportunities and route interested prospects to your sales team for personal engagement.

Key Capabilities

  • Prospect outreach
  • Automated follow-up
  • Lead qualification
  • Contact information verification
  • Opportunity identification
  • Follow-up scheduling
  • Prospect response tracking
  • Qualified lead handoff to your sales team

LIVE NOW

Talk to Everly to learn how the Sales Agent can keep your pipeline moving.

TALK TO EVERLY ABOUT SALES
Email Automation Agent
Customer Service Agent
Carrier Sourcing Agent

Accounting Agent

Automate the paperwork between delivery and payment.

“I find what's missing so your team can invoice faster and close out shipments.”

— Everly

The Accounting Agent helps identify and collect the shipment information required for billing and settlement. It monitors completed shipments for missing paperwork, follows up for required documents and helps prepare loads for your accounting workflow.

Key Capabilities

  • Billing document verification
  • Carrier invoice collection
  • POD verification
  • Receipt and accessorial document collection
  • Missing billing information detection
  • Automated document follow-up
  • Shipment billing readiness
  • Accounting exception escalation

LIVE NOW

Talk to Everly to see how the Accounting Agent can help accelerate your billing workflow.

TALK TO EVERLY ABOUT ACCOUNTING
Document Management Agent
Operations Agent
Email Automation Agent

Email Automation Agent

Turn your operations inbox into an automated workflow.

“I read the operational emails, respond when I can, and make sure nothing gets forgotten.”

— Everly

The Email Automation Agent helps manage repetitive operational email communication. It identifies shipment-related messages, responds to routine requests, follows up on outstanding items and routes issues requiring human attention to the appropriate team member.

Key Capabilities

  • Operational email monitoring
  • Routine email responses
  • Shipment information requests
  • Automated follow-ups
  • Missing information follow-up
  • Email classification and routing
  • Exception identification
  • Human escalation when required

LIVE NOW

Talk to Everly to see how the Email Automation Agent can reduce inbox workload.

TALK TO EVERLY ABOUT EMAIL AUTOMATION
Operations Agent
Document Management Agent
Customer Service Agent

Compliance Agent

Verify carriers before you put freight in their hands.

“I check the carrier information your team needs before the load moves.”

— Everly

The Compliance Agent helps verify carrier information and required qualifications before a carrier is approved for use. It identifies missing information, flags potential compliance issues and helps your team maintain a consistent carrier qualification process.

Key Capabilities

  • Carrier qualification checks
  • Authority and operating information review
  • Insurance verification
  • Required document verification
  • Carrier information validation
  • Missing information alerts
  • Compliance issue flagging
  • Approval workflow support

LIVE NOW

Talk to Everly to learn how the Compliance Agent can strengthen your carrier onboarding process.

TALK TO EVERLY ABOUT COMPLIANCE
Carrier Sourcing Agent
Dispatch Agent
Document Management Agent

Customer Service Agent

Give customers shipment answers without tying up your team.

“I answer shipment questions, provide updates, and bring your team in when something needs attention.”

— Everly

The Customer Service Agent helps handle routine shipment inquiries and proactive customer communication. It can provide shipment status, ETA and tracking information while escalating exceptions or requests that require your team’s attention.

Key Capabilities

  • Shipment status inquiries
  • Pickup and delivery updates
  • ETA communication
  • Tracking updates
  • Routine customer questions
  • Proactive shipment notifications
  • Exception communication
  • Human escalation when needed

LIVE NOW

Talk to Everly to see how the Customer Service Agent can support your customers 24/7.

TALK TO EVERLY ABOUT CUSTOMER SERVICE
Operations Agent
Email Automation Agent
Appointment Agent

Carrier Sourcing Agent

Find capacity without spending hours making calls.

“I find carriers, make the calls, collect rates, and bring the best options back to you.”

— Everly

The Carrier Sourcing Agent helps your team find available capacity by identifying potential carriers and contacting them automatically. It can communicate shipment details, determine availability, collect rates and present qualified options to your team.

Key Capabilities

  • Carrier capacity searches
  • Automated carrier outreach
  • Lane and equipment matching
  • Carrier availability confirmation
  • Rate collection
  • Rate negotiation
  • Carrier response tracking
  • Qualified carrier options presented to your team

LIVE NOW

Talk to Everly to see how the Carrier Sourcing Agent can help cover more freight.

TALK TO EVERLY ABOUT SOURCING
Compliance Agent
Dispatch Agent
Operations Agent

Document Management Agent

Stop chasing shipment documents manually.

“I chase the paperwork, collect what's missing, and keep your shipment files complete.”

— Everly

The Document Management Agent automatically follows up with carriers and drivers for required shipment documents. It collects, organizes and validates documents so your operations and accounting teams spend less time chasing paperwork.

Key Capabilities

  • POD collection
  • BOL collection
  • Carrier invoice collection
  • Lumper receipt collection
  • Scale ticket collection
  • Missing document follow-up
  • Document receipt and upload
  • Document validation and matching

LIVE NOW

Talk to Everly to see how the Document Management Agent can eliminate manual document chasing.

TALK TO EVERLY ABOUT DOCUMENTS
Operations Agent
Dispatch Agent
Accounting Agent

Appointment Agent

Let AI handle your pickup and delivery scheduling.

“I call the facility, schedule the appointment, and keep everyone updated.”

— Everly

The Appointment Agent handles pickup and delivery scheduling with facilities, warehouses, shippers and receivers. It can request available appointment times, confirm scheduled appointments, communicate changes, and follow up when appointments need to be rescheduled.

Key Capabilities

  • Pickup appointment scheduling
  • Delivery appointment scheduling
  • Facility communication
  • Appointment availability requests
  • Appointment confirmations
  • Rescheduling and follow-up
  • Appointment details recorded in MDR/TMS
  • Escalation when scheduling requires human attention

LIVE NOW

Talk to Everly to learn how AI can handle your appointment scheduling.

TALK TO EVERLY ABOUT APPOINTMENTS
Operations Agent
Dispatch Agent
Email Automation Agent
👋 Hi, I'm Everly!
Your AI logistics assistant.
How can I help you today?